Competing priorities in healthcare can make it difficult to identify and address patients’ reproductive health needs.
Introduction
Purpose of this resource
This implementation guide was created to help all types of medical professionals learn how to use SINC. Additional resources are provided in the appendix to help facilitate conversations about SINC with clinic administrators, create workflows for your health center, and support family planning policies. Any resources provided may be used without permission of UCSF to support your implementation of SINC; for technical assistance requests and inquiries on use, please reach out to [email protected].
Background about SINC
The SINC screening question is a single-question reproductive health needs screening tool, using a service-needs approach. This tool was developed by Dr. Christine Dehlendorf and the team at the Person-Centered Reproductive Health Program (PCRHP) at the University of California, San Francisco. SINC, shown below, asks patients what reproductive health services they are interested in at the time of their appointment. There are several answer options that can help providers in documenting health needs.
We ask everyone about their reproductive health needs. Do you want to talk about contraception or pregnancy prevention during your visit today?
If yes:
Mark yes and ensure appropriate counseling is provided
If no:
Clarification Prompt: "There are a lot of reasons why a person wouldn't want to talk about this, and you don't have to share anything you don't want to. Do any of these apply to you?" (mark all that apply)
- I’m here for something else
- This question does not apply to me
- I prefer not to answer
- I am already using contraception (and what)
- I am unsure or don’t want to use contraception
- I am hoping to become pregnant in the near future
The phrasing and format of these questions were developed with attention to the long history of reproductive oppression in the United States. From the forced sterilization of Black and Indigenous people of color, to the fervor and explicit promotion of long-acting reversible contraception (LARC) as a “solution” to poverty by public health professionals, we know patients’ desires and wellbeing have not always been at the center of healthcare.[1] Patients have been pressured into making reproductive health decisions that don’t reflect their own desires, particularly for Black, Indigenous, and people of color (BIPOC). Every day, patients bring this history and their lived experiences of reproductive oppression into the exam room.
In developing this question, we were intentional in having the explicit goal to center patients’ desires and meet their needs. To meet this goal, our team collaborated with reproductive justice experts, Drs. Joia Crear-Perry and Jamila Perritt, to ensure this screening tool centers patients’ autonomy and reproductive health needs and does not replicate systems of oppression.
SINC can also be used in conjunction with electronic clinical quality measures (eCQMs) of contraceptive use to help providers understand how often they are providing contraception to patients who are interested in talking about contraception at their visits. This measure is calculated using standardized data elements in electronic health records (EHR).
[1] These dynamics have been extensively documented by many authors, including Dorothy Roberts’, Killing the Black Body and Harriet Washington’s, Medical Apartheid. For contemporary examples of contraceptive coercion, forced sterilization, and implicit bias in contraceptive counseling, see authors Anu Gomez, A.M. Stern, and Christine Dehlendorf.
Considerations for asking SINC
Frequency
Providers should ask the SINC question at least once per calendar year. It is important to balance the frequency of the ask, as we want to avoid putting pressure on patients’ reproductive choices, with ensuring that patients’ needs are being met. Providers may also directly ask patients how frequently they would like to be asked, if at all.
SINC can be programmed into your EHR, with options to trigger a repeat ask, based on patient responses. For example, if a patient responds, “I am here for something else”, SINC can be prompted for the patient’s next visit.
For some patients, SINC is not relevant to their care, and they won’t want to be asked ever again – that’s ok! We suggest building in a way to flag if patients do not wish to be asked this question in the future. This will help the clinic respect patient preferences about this question. There are many reasons why someone would not want to be asked this question in future visits – perhaps they get their care elsewhere, or they’ve had a hysterectomy, or they do not have sex with someone who produces sperm, or they simply do not want to be asked. Any patient can be asked directly about their preferences around this.
Here are some ways staff can elicit patient preferences:
- “Would you like us to check in with you again next time you come in?”
- “How often would you like us to check in with you about this?” (options will depend on how it is programmed in the EHR)
Peripartum patients
SINC can and should be asked of patients in the peripartum period (i.e. the time immediately before and after a patient gives birth). Providers frequently make assumptions that people should want to use contraception after giving birth, as opposed to centering patient’s own needs and preferences. Asking SINC can help providers identify patients’ desires and provide appropriate counseling and support.
Given the existing standard of care to providing contraceptive counseling in the third trimester of pregnancy, it may be most useful to link SINC to that period, as well as in the postpartum period. SINC can also be integrated into existing prenatal care templates.
Gender
At its core, SINC is a gender-neutral screening question. While it was initially directed towards patients with capacity for pregnancy, SINC can be applicable for patients of any gender and anatomy. If a patient reports that SINC feels incongruous with their gender identity and they do not wish to be asked, the EHR can be programmed to cease prompting for SINC.
Guidance for using SINC in Practice
It is important to reiterate that the purpose of asking SINC is NOT to get more people to use birth control. Rather, the purpose is to find out if a person wants contraception during their visit, in order to be able to meet their needs. On a clinic level, this question assesses whether patients’ needs related to contraception are being met.
It is also critical that clinics have the processes, resources and willingness to follow through with meeting the patient's needs – whether those needs include wanting to talk about contraception or not wanting to talk about reproductive health during their visit. We recommend that clinics consider building in clinical decision supports for various answer options. For instance, if someone indicates that they are interested in pregnancy in the near future, EHRs can remind providers to discuss whether they have any needs related to fertility and/or achieving a healthy pregnancy.
Guidance for thinking about how to optimally respond to different answers are provided below.
If someone says yes (they do want to talk about contraception:
- Mark yes. Let their provider know that they would like to talk about contraception.
If someone says no:
- There are a lot of reasons not listed here why someone would not want to share this information or talk about contraception. If someone offers a reason why they don’t want or need these services that is not listed below, the person asking the question can mark the option closest to what they say.
- If someone does not offer a reason with their response, we suggest saying the “clarification prompt” and reading them the response options.
- It is important not to pressure people for information they don’t want to share. Questions about contraception and pregnancy prevention can intentionally or unintentionally communicate judgments of patients’ reproductive decision-making and preferences. We included a list of reasons why people might not want to talk about these topics in an effort to suggest ways to communicate in a manner that minimizes real or perceived judgment by creating space for people to express the nuances of their lives. Just asking “Why?” puts pressure on people to answer a certain way or feel like they need to explain themselves. Reading the prompt and response options is a way to find out if they are already using a method while leaving space for people to opt out of answering.
Suggestions for following up on specific responses:
I'm here for something else
You may consider asking this patient again at a future visit or asking them if they would like to schedule a follow-up visit to discuss contraception options.
This question does not apply to me / I prefer not to answer
Consider asking if they wish to skip this question in the future. Make sure their preference is flagged in the her.
I am already using contraception (and what)
If they share what method they are using, document their current method in their record, and assess if they need refills.
I am unsure or don’t want to use contraception
If they are unsure about using contraception, consider asking this patient again at a future visit, or offer to schedule an appointment to talk about contraception. If they want to skip this question in the future, flag this preference in the EHR.
I am hoping to become pregnant in the near future (or alternatively, I am hoping to have a child in the near future)
Consider asking if they want to talk about having a healthy pregnancy with their provider, or offer to schedule an appointment to talk about this.
Example team workflows for asking SINC
SINC may be prompted by administrative staff or clinical staff, depending on what works best for your site’s workflow and operations. If a visit is performed virtually, providers may ask SINC during the visit, or collect the patient’s SINC response as part of pre-visit paperwork.
Administrative team collecting SINC (in-person visit)
- Welcome patient to the office and confirm which provider they will be seeing that day
- Provide patient paperwork or tablet to complete check in process, including SINC question
- Collect paperwork/tablet back from patient once complete
- Provide copy of SINC response to clinical team for charting
- If patient answers yes – flag for provider to administer contraceptive counseling
- If patient answers no – chart in medical record, including prompts for potential follow-ups
- For clinical team:
- If admin team flags a patient is interested in contraceptive counseling:
- Provide patient-centered contraceptive counseling to the patient
- If patient selects a contraceptive method
- Conduct physical assessment, as necessary
- Provide instructions about correct and consistent use
- Review method side effects
- Submit e-prescription and/or dispense contraceptive method
- Review plan of care and confirm patient understanding
- Confirm all the patient’s questions and concerns have been addressed
- If admin team flags a patient is interested in contraceptive counseling:
- Schedule follow-up visit, as needed
Clinical team collecting SINC (in-person visit or virtual visit)
- Welcome patient and state your name and pronouns (if comfortable)
- During routine health screening questions, ask patient SINC question
- If patient answers yes – flag for contraceptive counseling
- If patient answers no – clarify using the “no” prompts, chart in medical record, including prompts for potential follow-ups
- If interested in contraceptive counseling
- Provide patient-centered contraceptive counseling to the patient
- If patient selects a contraceptive method
- Conduct physical assessment, as necessary
- Provide instructions about correct and consistent use
- Review method side effects
- Submit e-prescription and/or dispense contraceptive method
- If patient selects a contraceptive method
- Provide patient-centered contraceptive counseling to the patient
- Review plan of care and confirm patient understanding
- Confirm all the patient’s questions and concerns have been addressed
- Schedule follow-up visit, if needed
- Document encounter, including all appropriate codes, in patient’s medical record
Using SINC-based eCQMs
In addition to being used as a standalone needs assessment question, SINC may be used to refine the denominator of the Contraceptive Use Electronic Clinical Quality Measures (eCQMs). For use as a performance measure, the Contraceptive Use eCQMs measure the percentage of women, ages 15-44, at a given facility who receive a contraceptive method, after indicating they are interested in talking about contraceptive care (i.e. a “yes” response to SINC).
More information about how to use the Contraceptive Use eCQMs can be found here.
Glossary of Terms
Electronic clinical quality measure (eCQM) – A measure specified in a standard electronic format which uses data extracted from electronic health records (EHR) and/or health information technology (IT) systems to measure the quality of health care provided.
Person Centered Contraceptive Counseling measure (PCCC) - A four-item, patient-reported outcome measure of patient experience. The PCCC is used as a performance measure, with scores calculated as a percentage of surveys with “top box” scores (i.e. all questions receive the highest rating of 5)
Pregnancy Intention Framework – A framework used to screen a patient for their desire to become pregnant in the next 12 months, to identify which reproductive health services may be relevant to offer the patient. While this framework opened up the conversation around the importance of reproductive health screening tools, it has the potential to miss many patients and does not center reproductive autonomy.
Reproductive Justice – A human rights framework which seeks to maintain and uphold bodily autonomy for all peoples. The term reproductive justice, also colloquially called “RJ”, was created in 1994 by a group of Black women organizers at the International Conference on Population and Development. Reproductive justice is organized around the inherent human right all people have to: have children, not have children, parent the children in safe and sustainable communities, and maintain bodily autonomy free from oppression.
Contraceptive Use Electronic Clinical Quality Measures (CU-SINC eCQMs) – a performance measure of contraceptive provision, calculated using standardized data elements extracted from EMR systems. This eCQM measures the percentage of women, ages 15-44, provided a most or moderately effective method of contraception. The denominator of the eCQM is refined using the SINC screening question to remove any patients who indicate they do not want contraceptive services.